General conditions, shipping and returns

General conditions,
shipping and returns.

Every order you make draws us a huge smile and makes our day HAPPY. In fact all our shipments are prepared by hand and delicately, so that when you arrive at your house you will enjoy a unique moment.

We know that you cannot wait to have a Laurissi piece in your hands, so we will do our best to reach your destination in the shortest time.

1.- Spain Shipping

For Spanish peninsula and Balearic Islands we have standard shipping. Its delivery time ranges between 24-48 hours and has a cost of € 3.40.

For orders that exceed 50.00 euros, free shipping.

If you need your package to arrive express, write to us at hola@laurissi.com

2.- International deliveries

It doesn’t matter where you live, because your Laurissi piece reaches you where you are.

In the verification of your order, select the country of destination and automatically the price of the same. Depending on the destination it will take more or less, but it will not often take more than a week.

In the case you cannot see your country on our purchasing platform, write to us at hola@laurissi.com and we will solve as soon as possible.

3.- Shipping to Latin America

Please check this page for information on customs processing fees not included in the shipment: https://www.laurissi.com/aduanas

If you have any problem with your shipment, write to hola@laurissi.com, we will try to solve it as quickly as possible.

4.- Returns

In case you want to return your piece is very easy. Send your products in perfect condition, with the inner labels and the original packaging to:

LAURISSI
Patones Street s / n Nave 2
Pol. Ind. Ventorro el Cano
28925 Alcorcón (Madrid) Spain

  • To make the exchange or return, the product must be in perfect condition. In case we receive dirty, damaged, or used item the only solution will be a new shipment of the same merchandise.
  • The shipping costs will not be reimbursed and the return costs will be at your expense, unless the return is released as the product is factory damaged.
  • Once we have received the package and check everything is ok. We will refund you in the same way of payment you made: Credit card, Paypal or Bank Transfer, within 30 business days.
  • In the case you would like to CHANGE your piece you can write to hola@laurissi.com and we will explain some simple steps to carry it out. If we do not have stock of desired size we will process the corresponding return.

Returns that do not contain the purchase ticket or purchase data could have delay.

The return period can be extended during sales or promotions.

Promotional gifts do not accept changes or returns.

5.- General Conditions

The general conditions cited here, apply to all transactions made on www.laurissi.com, domain owned by Laura Zalve Mazón with Tax ID: 05321817P with address: Paseo del Hontanar 1, Pozuelo de Alarcón, 28223, Madrid (Spain).

Access to and use of laurissi.com is regulated by these conditions of use and sale.

Access to this website, its use and the purchase of products on laurissi.com presuppose the reading, knowledge and express acceptance of these general conditions.

If you want to know more details of legal type, consult the sections of privacy policy and right of withdrawal of laurissi.com.

laurissi.com may modify or update all or part of these general conditions, taking into account any changes in current legislation and regulations. Each new version of the General Conditions will be effective from the date of publication on laurissi.com

Please check these general conditions often. If you do not agree with any changes that may occur in the general conditions, you must immediately stop using this website.

The customer is solely and exclusively responsible for the use of laurissi.com and its contents, and laurissi.com cannot be held responsible for any use of the Website or its contents by each of the users who does not respect the current legislation and regulations. The user is solely and exclusively responsible for the communication of information and data that are incorrect, false or related to third parties (if they have not expressed their consent in this regard), as well as the incorrect use thereof.

In case of observing that illegal activities are being carried out, or these general conditions are being violated, we reserve the right to deny your access to this Website or to any part thereof, without notification.

6.- General conditions of sale

a) laurissi.com offers the sale of its parts through www.laurissi.com only to final consumers. This Website is for your personal use only.

Final consumer is any natural person who purchases on laurissi.com for purposes other than business, commercial or professional activities. laurissi.com will not attend any order that is not made by an end consumer, unless specific agreement.

b) laurissi.com reserves the right to modify the commercial offer at any time of its Website (modifications on prices, products, promotions, and other commercial and service conditions). These modifications will not affect in any case the purchases already made.

c) Closing a contract with laurissi.com

c.1) To make a purchase, you must add the products and / or services that interest you in the ‘shopping cart’ and follow the steps defined on the Web. To close a sales contract with laurissi.com you have to fill in the order form that we put at your disposal in electronic format and transmit it to us following all the steps.

c.2) From the custom form you can have access to the general conditions, right of withdrawal, privacy policy, price and description of the selected products, shipping methods and expenses thereof.

c.3) The contract with laurissi.com is closed at the moment we receive your order electronically and verify the veracity of all data.

c.4) Before sending your order, you are invited to read the general conditions and you can change your data if they are not correct.

c.5) After the telematic sending of your order, a screen will appear informing you of the order number and that the order has been placed, we recommend that you print this screen in case you do not receive the e-mail that we emit automatically informing you of the Confirmation of your order and the corresponding number.

laurissi.com can refrain from placing orders that do not have solvency guarantees, that are incomplete or in case the products are not available. In any of these cases you will be notified by e-mail that the contract has not been closed telling you the reasons why it could not be carried out.

In the event that before detecting the problem, the order form has been transmitted and paid, you will be sent a payment of what you have already anticipated.

c.6) When you make the order form you must expressly accept the general conditions, the Privacy Policy, the right of withdrawal and all the contents of laurissi.com. If you have any questions or do not agree, do not transmit the form.

The characteristics of each product are shown in their corresponding page product on laurissi.com. The products offered on the laurissi.com website may not correspond to the actual details of the products since the images of the products may look different depending on the monitor or web browser used.

6.1. Payment method
  • The payment of the products can be made by Credit Card, payment with Stripe, Paypal and Apple pay, in accordance with the means of payment that are indicated on the screen at any time.
  • As an electronic payment system, the Web has an external electronic commerce payment gateway installed. All data provided for this purpose are encrypted to ensure maximum security.

Likewise, laurissi.com states that, in no case, it stores in any way the data provided by the User, through the payment gateway, and that only, they are kept while the purchase is made, the payment is made and until elapsed the withdrawal period.

6.2. Customer Service

To obtain any clarification, file a claim or if there is an incident related to your order, you can contact us at hola@laurissi.com

6.3. Security and confidentiality

laurissi.com guarantees security and confidentiality in all communications with its customers.

All online payment operations are carried out through a secure server, based on the SSL standard that protects the data against attempts to breach by third parties.

laurissi.com guarantees the protection and confidentiality of personal, domiciliary, payment and any other data provided by our clients in accordance with the provisions of Organic Law 15/1999, of December 13 on Protection of Character Data Personal.

In compliance with the provisions of Organic Law 15/1999 of December 13, you can at any time exercise your right of access, rectification, cancellation and opposition on your personal data by communicating in writing to Laura Zalve Mazón Fiscal Identification Number: 05321817P with Address: Paseo del Hontanar 1, Pozuelo de Alarcón, 28223, Madrid (Spain) or send us an email to the address hola@laurissi.com

You can obtain more information about how we treat your personal data by accessing the privacy policy.

7.- General Conditions of Use

7.1 Intellectual property rights

The user acknowledges and admits that all copyright, designs, photographs including all image rights, graphics, sounds, music, video, audio, text, trademarks and all other intellectual and material content and rights referring to the content described here, including the software of laurissi.com and all the HTML codes that contain this Web, are protected by the copyright and other rights on the intellectual property of laurissi.com and other rights holders.

laurissi.com does not guarantee that the contents are accurate or error-free or that your use of them does not infringe the rights of third parties. The good or bad use of this Website and its contents is your responsibility.

The user may use the content of this Website only as expressly authorized by laurissi.com and / or other rights holders. Any reproduction or redistribution of the aforementioned content is prohibited and may result in serious legal consequences.

This website is for your personal and non-commercial use. It is prohibited to copy, modify, distribute, transmit, publish or commercially exploit any content, software, products or services of this Website, including any benefit obtained at the cost of advertising our Website in any other medium.

Regarding the use of laurissi.com, you are authorized to view the website and its contents, to carry out browsing operations on the website that are carried out only to legitimately use laurissi.com and its contents. In addition, you can make any temporary reproduction without its own economic relevance and that is an integral and essential part of the visualization of laurissi.com and its contents.

It is strictly forbidden to use, distribute and copy the materials already mentioned in another server or location.

The contents and server of laurissi.com are virus free. If, when using this Website or its contents, and you have any technical problem to solve, laurissi.com will not be responsible for the costs generated by services or repairs.

7.2 Links to other websites

laurissi.com may include links or links on the Web to third-party websites. laurissi.com has not reviewed all third-party websites or carries out controls on them. laurissi.com cannot be held responsible in any case for the contents of these websites or for the measures they adopt regarding your privacy or the processing of your personal data.

We recommend that you carefully read the conditions of use and the privacy policy of these sites.

7.3 Content notice

laurissi.com always tries to put the means so that there is no information or content on the Website that includes physical or psychological violence or that can hurt the sensitivity of the users in any of its forms or expressions.

laurissi.com does not guarantee that the contents of its website are appropriate or lawful in countries other than Spain.

If you consider that any content is illegal or illegal in your country, please avoid entering our website. If you decide to enter it, you will be solely responsible for the employment you decide to give to the services provided by laurissi.com.

laurissi.com always tries that its contents are taken care of and do not contain incorrect information. In case of an error of this kind outside our will, we would proceed to correct it immediately.